In the morning you know what to check, in the evening you know what happened. Hotel Manager Matrix runs your day through three checks — walk-round, briefing with the numbers, evening close — keeps every problem in a register with an owner and a due date, and assembles the report for the owner from what you have already recorded. Built by the consultants at Hotel Consult, the people behind HOTEL Ready.
We know what a manager's day is — a briefing, three phone calls, a surprise inspection and half a notebook of notes. Matrix keeps it all in one place and turns it into three short checks.
Every point of the walk-round is OK, Problem or Not applicable. A problem goes into the register with an owner and a due date and stays red until it has both. The colleague gets an email and closes the task themselves.
Yesterday, fact: revenue, ADR, cancellations, no-shows, walk-ins. Today, forecast: occupancy, arrivals, breakfasts, lunches and dinners for the kitchen. Two minutes at the briefing — and the statistics fill themselves.
The numbers, the deviations from the walk-round, the open issues and the day's conclusion assemble themselves on a letterhead with the hotel's logo. Whether and when to send it is your decision.
Three checks a day, at a fixed time, each with a clear output. Not a task list, but a rhythm that repeats every day — with you or without you.
Before arrivals you walk the hotel with a checklist from consulting practice — lobby, team, rooms, maintenance, restaurant, VIP, security. Every point has a “What to look for” hint. A problem goes into the register on the spot.
With the department heads: arrivals, special requests, reviews, maintenance, stock — and the fields for the numbers. Yesterday fact, today forecast. This is where the statistics and the report start.
Three questions about the day, the handover to the night shift and a ready report for the owner — copy, email, print or download. Walk-round + close = a “full day”, and the streak of full days is the measure of discipline.
The daily report is not something you write in the evening. It assembles itself from what you have already recorded during the day — and comes out on a letterhead with the hotel's logo and the Hotel Consult mark.
| Room revenue | €10,120 |
| ADR | €151 |
| F&B revenue | €2,480 |
| Cancellations / no-shows | 2 / 1 |
| Total revenue | €12,950 |
| Occupancy | 78% |
| Arrivals / departures | 22 / 19 |
| Breakfasts / lunches / dinners | 102 / 12 / 44 |
| VIP rooms | 2 |
| Noisy lift, wing B — George (maintenance) | 9 days |
| Breakfast ran out at 09:40 — Maria (F&B) | 1 day |
| Room 214 — air conditioning — George (maintenance) | today |
A duty rota two months ahead. The shift is a 36-point checklist in four sections — the day, the night, “as a guest”, the room you slept in — plus the shift's numbers: cash, rooms to sell, complimentary, out of order, no-shows, cancellations.
The person on duty sees their shift, the register and the report only on the day they are on the rota — the rights withdraw themselves the next day. “Close the shift” — and the report goes to the duty team and the manager.
Every open issue with kind, owner, due date and age; filters “Mine”, “Open”, “Over 3 days”, “Closed”. An invited colleague sees only their own tasks, gets an email when assigned and closes them when done.
Who sees what follows from their position, not from a manual setting — and the rule is kept in the database, not on the screen.
Total revenue to date against the monthly budget, where you should be today, a forecast for the end of the month at this pace. Revenue by day, ADR, occupancy, meals — by month and for the year to date.
And discipline: days in a row with a full day, issues over 3 days, issues without an owner.
Beyond the daily rhythm — periodic reviews with a checklist by topic and numbers Budget / Forecast / Achieved, with “vs budget” calculated for you. Seven modules based on the hotel's profile: F&B, revenue, finance, sales channels, people, compliance, strategy.
You can add your own meetings with their own agenda — and decide which are held and when.
All three plans give you the whole thing — every review, all 7 modules, the manager on duty, the statistics. They differ only in how many people one hotel can have in the app. Every plan starts with 14 days free, no card. Your data stays yours — including if you decide to stop.
Behind the Matrix are consultants who work in real hotels. When you start, you get a person, not a manual.
Prices are in euro and final — Hotel Consult does not charge VAT. Each plan is for one hotel. The count includes the manager. Annual billing = 2 months free. Upgrade anytime; cancel in two clicks, access stays until the end of the paid period.
Matrix is part of Hotel Consult's family of digital products — built by consultants who work in real hotels every week.
Your team practises difficult guests in AI roleplay conversations — scored, with feedback after every conversation.
hotel-ready.com →The manager's day under control — walk-round, briefing with the numbers, register, report for the owner. The page you are on right now.
Start free →Support and Advice — consulting services and AI tools for hotel owners, investors and managers.
hotelconsult.bg →A hotel's revenue, cash and problems are sensitive information. We treat them that way.
Matrix is not another task app adapted for hotels. It grew out of Hotel Consult's consulting practice — out of the very checks and numbers we use with our own clients.
Hotel Consult advises hotel owners, investors and general managers on operations, revenue and classification. The checks in Matrix come from that practice, not from a textbook.
We built HOTEL Ready — the AI training platform hotel teams use to practise real guest conversations every day. Matrix is the next step from the same team.
Write or call — you get a person who knows what a morning walk-through is and why the stock count is running late. In English or Bulgarian, within 1 business day.
The price depends on how many people, not on features — every plan gives the whole product, with no VAT surprises. Your data lives in the European Union, you download it anytime, and cancelling takes two clicks.
Hotel Manager Matrix is an online operational-control tool for hotel general managers. It runs the day through three checks — the morning walk-round, the briefing with the day’s numbers and the evening close — collects every problem in a register with an owner and a due date, assembles a daily report for the owner, and shows in Statistics how the hotel is doing against budget. It also has a manager-on-duty mode. It is a Hotel Consult product, from the makers of HOTEL Ready, and works in Bulgarian and English.
€29, €49 or €99 per month depending on how many people are in the app — 5, 7 or 12, the manager included. All three plans give the whole product. Prices are final — Hotel Consult does not charge VAT, no per-user fees within the plan, no hidden terms. Annual billing gives you 2 months free.
Sign up with an email or a Google account in under a minute — no card, no contract. Then spend about 10 minutes setting up the hotel: name and number of rooms, monthly budget, a logo for the report letterhead and the modules you track. The next morning you do your first walk-round.
No. The 14 days are completely free and we do not ask for a card. You pay only when you decide to stay — and after the trial ends the account stays readable for another 30 days before anything is touched.
Yes, on every plan. Invite your deputy and the department heads with an invite link; each gets a position and a department. When you name an owner for a problem, they get an email with the task, see only their own tasks in the app and close them when done — and you see that in the shared register.
Nothing disappears the moment you cancel. The account switches to read-only, you download the full archive of the hotel from Settings, and final deletion follows a clear, published procedure — or happens at once, on your request to support. Data is stored in the EU and handled under GDPR rules.
Bulgarian and English — in full, not a translation laid over an English product: a hotel working in Bulgarian never sees an English word. You switch the language with one click on the sign-in screen, in the same account. More languages to follow.
No, and it does not try to. Matrix is not a reservation system. It sits above it — where the manager checks, decides, hands out work and accounts for the day. The numbers from the PMS are entered in the morning in two minutes.
No. Matrix is a web application — it opens in any browser, including on your phone during the walk-round. Nothing to install or update; it needs an internet connection.
Write to us or call — a person from the team replies within 1 business day.
Call us, or write on Viber or WhatsApp — whichever suits you.
Office hours: Monday – Friday, 9:00 – 18:00 (EET). For enquiries covering 75+ staff or multiple properties — contact us directly.
You'll see the difference in the first report you send the owner without writing it.
Start your free trial No card · Set up in minutes · Cancel anytimeUntil then — write to us via the contact form and we will hold your place for the 14-day free trial.