img-Mystery Shopper
Mystery Shopper

Mystery shopper or a mystery consumer or secret shopper, is a tool used externally by market...

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Quality Review

hotel brand needs to ensure that is always delivering the best possible customer service and quality....

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img-Brand identity Benefits
Brand identity Benefits

Brand identity can: - Set you apart from your competitors. - Improve brand awareness. - Represent...

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Services

Standard Operating Procedures (SOP's)

A Standard Operating Procedure (SOP) is a set of written instructions that documents a routine or...

Yield and Revenue Strategies

Yield management is a variable pricing strategy, based on understanding, anticipating and influencing...

Internet marketing

Internet marketing, or online marketing, refers to advertising and marketing efforts that use the...

Hotel Start-up

Starting a hotel as a business can be a challenging but profitable undertaking. Whether you’re...

Hotel Branding and Brand Identity

A brand identity is the face of your business. It represents your hotel’s values, services,...

Brand guidelines

Does your business have brand guidelines? Perhaps you're not quite sure what a brand guidelines...

Doing the right thing, at the right time.

Cases completed

Consultants

Satisfied customers

Testimonials

To help entrepreneurs get their act together
before they talk to investors.